Yes ! Most of our products are designed to work on all hair types.

Orders are usually prepared and shipped within 24 to 72 business hours. Delivery times are then estimated at between 7 and 10 business days depending on the destination and the time of year.

If you’re not satisfied with your purchase, we offer hassle-free returns. Please visit our Terms and conditions page for step-by-step instructions and eligibility requirements. Items must be returned in their original condition within 30 days of delivery.

Once your order has been shipped, you will receive an email containing a tracking link. Tracking may become active a few days after shipment, depending on the carrier. You can also check the status of your order via our TRACKING PAGE by entering your order number and email address.

Please check your spam and junk mail folders, as sometimes emails can end up in these folders. If you still cannot find the order confirmation email, please contact us directly by email at: contact@matinrose.com

Orders are usually prepared quickly after confirmation. You can request a change or cancellation within 24 hours of your purchase by contacting us by email. After this time, if the order has already been shipped, it will no longer be possible to change it.

Most of our products can be packed in your check-in luggage, but we always recommend checking airline regulations, especially for electronic devices or heat styling tools, to ensure compliance.

While very rare, if your item is confiscated due to local customs regulations, we recommend reaching out to your local customs office. Unfortunately, we are not responsible for items seized by customs. Reach out to our customer support team to see if we can help depending on your situation.

We accept the following payment methods on our website: Visa, American Express, Mastercard, Debit Cards, Apple Pay, PayPal, Bancontact, Klarna, iDeal, Shop Pay, and Bank Cards.